Order Status | Definition |
New (0) | Order has been received into Logicbroker's system. Order will quickly move into another status and will not stay New. |
Submitted (100) | Order is waiting to be received by the supplier. The order should not stay in this status long. If EDI, the order will move to Ready to Ship once successfully sent. For XML, JSON, CSV, and API; the status will update once the file is picked up via FTP. For Portal vendors, the order will never remain at this status and will automatically process to Ready to Ship. |
Ready to Ship (500) | Order has been sent to the vendor. The vendor has not completely shipped the order yet. The order will remain in this status until all items on the order have shipped or have been canceled. |
Complete (1000) | Order has been shipped completely. |
Canceled (1100) | Order has been entirely canceled (does not apply to partial cancel/partial ship scenarios). |
Failed (1200) | Order failed due to a connection issue or a validation issue with the vendor. Retailer is notified when an order is in a Failed status. |
Ignored (1400) | Order has been marked as Ignored at the request of Retailer or Logicbroker. |
NOTE: For the statuses above, the code associated with the status is helpful when creating custom reporting in the Logicbroker Portal.
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